March 05, 2010
Hospital transporter lives to help others
Contact: Lisa Parro, senior public relations specialist, Adventist Midwest Health 630-312-7508 Lisa.firstname.lastname@example.org
Hinsdale resident named Adventist Hinsdale Hospital’s Employee of the Year
Hinsdale – Seeing people hurting or in pain is more than Ulises Gonzalez’s heart can bear. That’s why he goes above and beyond what’s required of his job at Adventist Hinsdale Hospital.
As a transporter in the post-anesthesia care unit (PACU), Gonzalez sees patients who have just come from surgery, and he helps them feel more comfortable any way he can. For those reasons and more, Gonzalez was named the hospital’s 2009 Employee of the Year.
“I meet a lot of people and patients and I don’t want to see them in pain,” said Gonzalez, of Hinsdale. “I never say no to anything. I always try to help. That comes naturally to me.”
Rose Ziffra, RN, CPAN, manager of the PACU, said Ulises told her when he was hired that he would work very hard for her. “If you watch him, you’ll get dizzy,” she said. “He goes from one nurse to another offering his help. He cleans the unit, which is not his job, and he waits to eat his lunch until everyone else finished. He’s very approachable and he interacts well with our patients. It’s an honor to work with him.”
Gonzalez, who has worked at the hospital since 1993, regularly receives perfect patient satisfaction scores for his role in patients’ care, said David L. Crane, the hospital’s chief executive officer. “It’s a gift that he has,” Crane said. “He holds patients’ hands and he helps their families. He exemplifies what it means to extend Christ’s healing ministry.”
Gonzalez was recognized at Adventist Midwest Health’s annual Employee of the Year celebration, held Feb. 10 at Maggiano’s Little Italy in Oak Brook. Each Employee of the Year receives a plaque and a $1,000 check.