Steve Dlugo shows you don’t have to save lives to make a difference every day at a hospital. He is pictured with Eric Moots, interim chief financial officer at Adventist GlenOaks Hospital.
Glendale Heights – It’s hard to imagine walking into a doctor’s office or a hospital unit and not seeing a computer. They are as portable as clipboards were years ago and even more crucial to storing valuable patient information.
Contrary to popular belief, they are not magic. That’s where Steven Dlugo, information services manager for Adventist GlenOaks Hospital, comes in. He heads a staff that provides the technical support to maintain the electronic systems that physicians and other clinical staff rely on every single day.
“We do computer support,” said Dlugo, a resident of Downers Grove. “We fix computers, install software, do some network trouble shooting, some printer trouble shooting, and obtain permission for employees to access different programs. We also do a host of other smaller things.”
For his commitment to the Adventist Midwest Health mission of extending the healing ministry of Christ, Dlugo was one of five employees recognized with the organization’s Pillar Award at a recent leadership conference.
“Steve consistently demonstrates the highest level of performance,” said Bruce C. Christian, chief executive officer of Adventist GlenOaks Hospital. “He fosters leadership and accountability and is a shining example of a person who lives our mission of Extending the Healing Ministry of Christ. We are fortunate to have Steve as a leader in our organization.”
Dlugo began working for Adventist Midwest Health seven years ago as a technician. He traveled a lot, supporting sites in the community such as doctors’ offices and imaging centers. He was promoted to the senior level technician position and last year he was named information services manager after a regional reorganization. He still does some traveling as he supports the therapeutic day schools at Adventist GlenOaks Hospital.
“What I really love about my job is being involved in so many different aspects of the hospital,” Dlugo said. “I wear a lot of hats, from assessing situations to training. I’m involved in so many projects in different departments, because they all need technical support. We also work to keep costs down, and limit what we need to buy for the hospital.”
Dlugo grew up in La Grange and went to a Catholic elementary school near Adventist La Grange Memorial Hospital. He graduated from Lyons Township High School and from Northern Illinois University, where he studied operations management with an emphasis on information systems. Dlugo and his wife Kimberly have a daughter Lucy who is two years old.
“It’s great to be serving patients with wonderful people around you,” Dlugo said. “Before I came to Adventist, I had never before worked in a place where I felt truly cared about, where the goals of the organization were my goals. I feel like what I do makes a difference.”
Pillar award nominations are solicited from Adventist Midwest Health’s senior leadership team. To be eligible, nominees must demonstrate commitment to the organization’s “S.H.A.R.E.” standards of behavior: Sense, Help, Acknowledge, Respect and Explain. They must also demonstrate measurable results on the quarterly goals set for their departments. These goals are organized under the seven categories, or pillars, of spiritual life, people, clinical, service, community, growth and stewardship.
Adventist Midwest Health includes Adventist Bolingbrook Hospital, Adventist GlenOaks Hospital, Adventist Hinsdale Hospital and Adventist La Grange Memorial Hospital. To find a physician, visit www.keepingyouwell.com.
Media contact: Sheila Galloro, public relations specialist, Adventist Midwest Health, Sheila.Galloro@ahss.org; 630-856-2359.