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Frequently Asked Questions

   

Where is the hospital located?
Adventist La Grange Memorial Hospital is located at 5101 S. Willow Springs Road, La Grange. The main entrance is located one block east of Willow Springs Road on Memorial Drive. For general information, please call the main number at 708-245-9000.

What are visiting hours?
Adventist La Grange Memorial Hospital has visiting hours from 9:00 a.m. to 8:30 p.m. daily. Certain inpatient units may have special visiting hours. Please call 708-245-7040.

Where can I go for pre-testing?
At Adventist La Grange Memorial Hospital pre-testing is in the main lobby. Please call 708-245-7071.

What should I bring with me if I am having tests done?
Bring a doctor’s order, your insurance card, a driver’s license or other photo ID. Those under 18 years old must be accompanied by a parent.

Where do I go to pay my hospital bill?
To the onsite cashier who is located on the first floor. Checks, credit cards, or cash are accepted. The cashier’s office is open 7:30 a.m. to 4 p.m. Monday through Friday.

Do you accept my insurance?
Review the provider directory provided by your insurance company which should list hospitals and physicians covered by your insurance.

Call the telephone number on the back of your insurance card and ask a customer service representative if the facility is covered.

Visit your insurance company’s Web site.

Or, visit the managed care plan area of our Web site to see what plans are accepted.

Can I arrange for an interpreter?
To request interpreter services, contact the registration staff or your care provider.

What is the TDD number?
The TDD number for the emergency department is 708-245-4996.

Can I speak to a nurse at your hospital?
The nursing staff is unable to give medical advice over the phone. Contact your family physician for answers to medical concerns. If you do not have a physician, call 630-856-7500 to ask for a physician referral. TDD patients can dial 630-856-6533 for physician referrals.

Is there free parking at your facility?
Free parking is located in front of the patient care center.

What are your gift shop hours?

The gift shop is open:

Monday through Thursday 9 a.m.-7 p.m.
Friday 9 a.m.-4 p.m.
Saturday and Sunday Closed

Flowers and plants can be purchased through the reception desk whenever the gift shop is closed.

What are the coffee shop hours?
The coffee shop is open from 7 a.m. to 7 p.m. Monday - Friday. Sandwiches, salads and sweet rolls are available.

What accommodations are closest to the hospital?

Holiday Inn
6201 Joliet Road
Countryside, IL
708-354-4200
www.ichotelsgroup.com
Hampton Inn
6251 Joliet Road
Countryside, IL
708-354-5200
www.hamptoninn.com
Chicago Marriott Oak Brook
1401 W. 22nd St.
Oak Brook, IL
630-573-8555
www.marriott.com

 

 

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