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Hospital among 100 most improved in country

Glendale Heights – Adventist GlenOaks Hospital was named this week to a list of 100 most improved hospitals in the country. Announced Aug. 11 in Modern Healthcare magazine, the 2007 Thomson Reuters 100 Top Hospitals Performance Improvement Leaders are recognized for making the greatest progress in improving hospital-wide performance over five consecutive years (2002-2006).

Hospitals on this list have set national benchmarks for the rate and consistency of improvement in clinical outcomes, safety, hospital efficiency, and financial stability. Adventist GlenOaks Hospital and its medical staff have made major strides in increasing the quality and efficiency of services locally.

“Clinical quality and excellent patient care go hand in hand,” said Brinsley Lewis, chief executive officer of Adventist GlenOaks Hospital.

Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. In naming the 100 Top Hospitals, Thomson Reuters analyzed acute care hospitals using detailed empirical performance data from years 2002 through 2006, including publicly available Medicare MedPAR data, Medicare cost reports, and Center for Medicare and Medicaid Services (CMS) outpatient data. Researchers then rated hospitals on eight factors: patient mortality, medical complications, patient safety, length of stay, expenses, profitability, cash-to-debt ratio, and use of evidence-based medicine. More than 2,800 short-term, acute care and non-federal hospitals were grouped into five categories: major teaching hospitals, other teaching hospitals, large community hospitals, medium-sized community hospitals, and small community hospitals. Adventist GlenOaks Hospital is among the medium-sized community hospitals.

“This study identifies superior leadership, based on the success of hospital executive teams’ long-term strategies for strengthening performance,” said Jean Chenoweth, senior vice president for performance improvement and 100 Top Hospitals programs at Thomson Reuters. “These are true ‘Good to Great’ leadership teams that have focused on improving quality, efficiency, use of evidence-based medicine, and financial stability in order to better serve their patients and communities.”

These improvements have continued. According to the most recently published quality statistics, which report data collected from July 2006 to July 2007, Adventist GlenOaks Hospital exceeded all state and national benchmarks for quality indicators related to pneumonia. The hospital’s scores for heart attack, heart failure and surgical infection prevention indicators were not far behind.

“The secret to these excellent scores is simply in the feedback that we give to our employees,” said Mary Ann Palermo, director of Quality Management and Regulatory Compliance at Adventist GlenOaks Hospital.