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Frequently Asked Questions about Adventist Hinsdale Hospital


Find answers to frequently asked questions about Adventist Hinsdale Hospital.

Where is the hospital located?

Adventist Hinsdale Hospital is located at 120 N. Oak St., Hinsdale.

What are visiting hours?

Visiting hours are from 10 a.m. to 8 p.m. daily. Certain inpatient units have special visiting hours. Call 630-856-9000 for specific information.

Where can I go for pre-testing?

Some doctors may request their patients undergo pre-testing before a scheduled surgery. At Adventist Hinsdale Hospital, pre-admission testing is located by patient registration on the first floor.

What should I bring with me if I am having tests done?

Bring a doctor’s order, your insurance card, a driver’s license or other photo ID. Those under 18 years old must be accompanied by a parent.

Where do I go to pay my hospital bill?

To the onsite cashier who is located on the first floor. Checks, credit cards, or cash are accepted. The cashier’s office is open 7:30 a.m. to 4 p.m. Monday through Friday. The admitting department accepts payments when the cashier’s office is closed.

Do you accept my insurance?

There are many ways to find if your insurance is accepted by Adventist Hinsdale Hospital.

  • Review the provider directory provided by your insurance company which should list hospitals and physicians covered by your insurance.
  • Call the telephone number on the back of your insurance card and ask a customer service representative if the facility is covered.
  • Visit your insurance company’s web site.
  • Or, visit the managed care plan area of our web site to see what plans are accepted.

Who do I contact to arrange an interpreter?

To request interpreter services, contact registration staff, your care provider or the hospital liaison for Interpreter Services, Beverly Moon at 630-856-6004.

Can I speak to a nurse at your hospital?

The nursing staff is unable to give medical advice over the phone. Contact your family physician for answers to medical concerns. If you do not have a physician, call 630-856-7500 to ask for a physician referral. TDD patients can dial 630-856-6731 for physician referrals.

What is the TDD number?

The TDD line for the emergency room at 630-856-6731.

Is there free parking at your facility?

Free parking is available in the visitors’ parking garage located on the south side of the facility. Free valet parking is available from 7 a.m. to 3:30 p.m. Monday through Friday.

What are your gift shop hours?

The gift shop is open:

Noon-2 p.m. Sunday
7 a.m.-7 p.m. Monday through Thursday
7 a.m.-3 p.m. Friday
Closed Saturday.

What accommodations are closest to the hospital?

Residence Inn by Marriott-Oak Brook 
790 Jorie Blvd.
Oak Brook, IL
Special Residence Inn Adventist Hinsdale Hospital Rates

Chicago Marriott Oak Brook
1401 W. 22nd St.
Oak Brook, IL

Clubhouse Inn & Suites
630 Pasquinelli Drive
Westmont, IL

Hampton Inn
6351 Joliet Road
Countryside, IL

Holiday Inn Willowbrook
7800 Kingery Highway
Willowbrook, IL

TownePlace Suites Chicago Lombard
455 E. 22nd Street
Lombard, IL
Special TownePlace Suites Adventist Hinsdale Hospital Rates