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Adventist GlenOaks Hospital earns ‘A’ for patient safety
Glendale Heights – Adventist GlenOaks Hospital earned the highest grade possible – an “A” – from The Leapfrog Group, which has released a hospital safety score for more than 2,500 general hospitals across the country.

Adventist GlenOaks Hospital’s safety score is based on the levels of infections, injuries and medical and medication errors. Of the 2,522 general hospitals issued a Hospital Safety Score, 804 earned an “A,” 668 earned a “B,” 878 earned a “C,” 150 earned a “D” and 22 earned an “F.”

Adventist GlenOaks Hospital has undertaken several programs to improve patient safety. As one example, its Surgical Services Department has completed teamwork training as part of the hospital’s focus on promoting a culture of safety, said MaryAnn Palermo, assistant vice president of patient safety and quality at Adventist GlenOaks Hospital.

Teamwork training combines leadership, teamwork and communication tactics to create operational excellence. One such tactic is the post procedural debriefing, in which clinicians review a case together not only to ensure procedures are conducted in a safe manner, but also to identify how opportunities and successes can be used in the future.

The hospital has also put in place an intensivist program within the Intensive Care Unit. Every patient that visits the ICU has a mandatory consultation with a physician board certified in critical care management, Palermo said. That physician manages all the care the patient receives in Intensive Care.

“In all we do to care for the health and well-being of our community, patient safety is a top priority,” said Bruce C. Christian, Adventist GlenOaks Hospital’s chief executive officer.

The Leapfrog Group is an independent, national not-for-profit organization of employer purchasers of health care and the nation’s leading experts on patient safety that administers the Hospital Safety Score.

“Safety should come first for our families when we pick a hospital, because errors and infections are common and deadly,” said Leah Binder, president and CEO of The Leapfrog Group, which produces the Hospital Safety Score. “No hospital is perfect, but we congratulate the Board, clinicians, administration, and staff of Adventist GlenOaks Hospital for achieving an “A” and showing us that you made the well-being of you patients your top priority.”

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Adventist Midwest Health includes Adventist Bolingbrook Hospital, Adventist GlenOaks Hospital, Adventist Hinsdale Hospital and Adventist La Grange Memorial Hospital. To find a physician, visit

Physicians on the medical staff of Adventist Midwest Health Hospitals are independent contractors, and are not agents of the hospitals.

Media contact: Chris LaFortune, communications specialist, Adventist Midwest Health,; (630) 856-2354.