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Patient Tools

Adventist GlenOaks Hospital offers two unique sites to help you securely manage your patient health information, personal health records, pay bills and much more.

Patient Portal

In order to provide you with exceptional service and convenience, our Patient Portal offers online scheduling and pre-registration for tests, management of personal health record, as well as the ability to pay your hospital bill online from any personal computer in a safe and secure manner.

  • Pay My Bill
    Instant account access where you can pay your account balances or view billing information for services.
  • Request an Appointment
    Need to schedule an appointment for one of our common procedures? Let us know when you're available and we'll get you right in!
  • My Personal Health Records
    Are you managing your family's medical information? Our online tool gives you a simple, safe and smart way to organize all the details.
  • Pre-Register for an Appointment
    Save time by submitting your registration information in advance of your scheduled appointment.

MyAccess

We want to make access to your health information available to you when and where you need it. Through MyAccess, a secure and personalized website, you can view your health information online. If you are a patient and do not have a MyAccess account, you must request a MyAccess Account.

  • Access your Medical Record Summary
    Including allergies, discharge instructions, health issues, immunizations, medications, and surgeries/procedures.
  • Access Clinical Results
    View lab results.
  • Access Personal Information
    Including personal data and insurance information.

Whether you want to review your medications, discharge instructions or access your lab results, this convenient tool is now available when and where you need it.



Requesting a MyAccess Account

For the security of our patients' health information, online access through the MyAccess account requires that a patient have an e-mail address and must be requested using one of the following methods:

If you do not have a personal e-mail account, you can always obtain your health information in person from the Health Information Management department at the hospital.

During the Admission Process

For patients who are admitted to the hospital:

  1. If you were admitted to the hospital or Emergency Department and are at least 18 years of age, you will be enrolled in MyAccess when you provide your e-mail address to a registration team member.
  2. We will send an e-mail to the address you provide with the personalized information you need to create a secure online account.
  3. You will create your secure online account with a username and password.
  4. You will receive a welcome e-mail with a link to access your health information.
  5. You will have the ability to login and securely access your personal health information.
Via mail by printing and filling out a notarized MyAccess registration form

If you do not have your personal e-mail address available on admission, you can enroll in MyAccess from your home by following the simple steps below.

  1. Download, print and complete the MyAccess registration form.
  2. Get the MyAccess registration form notarized and mail it to the hospital Health Information Management department.
  3. Health Information Management personnel will enter your information into MyAccess.
  4. You will receive an e-mail with the personalized information you need to create a secure online account.
  5. You will create your secure online account with a username and password.
  6. You will receive a welcome e-mail with a link to access your health information.
  7. You will have the ability to login and securely access your personal health information.
In-person Request at the hospital's Health Information Management department

For patients who prefer to make the request in person:

  1. You will go to the Health Information Management department and provide Health Information Management personnel with your e-mail address.
  2. Health Information Management personnel will enter your information into MyAccess.
  3. Using the e-mail address you provide, we will send an e-mail with the personalized information you need to create a secure online account.
  4. You will create your secure online account with a username and password.
  5. You will receive a welcome e-mail with a link to access your health information.
  6. You will have the ability to login and securely access your personal health information.

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