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Doctor helps lead the way in electronic medical record use

Photo of Chester Robson and Pam Williams.Photo caption: Adventist Health Partners Chief Medical Information Officer Dr. Chester Robson, left, receives his Distinguished Leader award from Chief Executive Officer Pam Williams. For a larger version of this image, click on the photo. 

Hinsdale – While he’s not necessarily in the day-to-day clinical setting that he once was, Dr. Chester Robson’s work is still directly involved in improving patient care.

“I’m helping the doctors and the clinical staff out there to provide great care by helping with quality improvement and data collection,” Robson said.

The chief medical information officer for Adventist Health Partners, Robson was named the health organization’s Distinguished Leader at a recent leadership institute run by Adventist Midwest Health.

In his role, the Downers Grove resident has worked very hard spearheading the implementation of electronic record keeping among the Adventist Health Partners doctors, said Dr. David Winters, chairman of the primary care division.

“They say that getting physicians to change behavior, especially in groups, is kind of like herding cats,” Winters said. “Dr. Robson has been herding cats quite successfully for several years now, and we owe him a great debt of gratitude for what he’s done for us.”

Now in an administrative role, Robson does miss seeing patients daily, but he keeps a hand in clinical care. Robson is a faculty member for both Adventist La Grange Memorial and Adventist Hinsdale Hospitals’ family practice residencies.

Working on matters such as electronic record keeping allows him to reach beyond just a single patient, affecting care for patients throughout the Adventist Midwest Health system.

“We are going to be using electronic medical records and electronic systems from here on out in the practice of medicine,” he said. “The more physician and clinical input we have into that, it’s going to make it better for everyone.”

Robson understands well the issues facing physicians daily, since he was on the front lines as a physician, said Pam Williams, chief executive officer for Adventist Health Partners. It’s that experience that makes him so valuable to the health organization.

“He works with people at all levels of the organization,” Williams said. “He works with staff at the offices. He works with physicians one-on-one and in groups. He works with the other parts of the leadership team. There is not one interaction I can think of where he hasn’t added some important perspective that we hadn’t thought of.”

Robson first entered medical practice in 2004, working as a family practitioner with Winters. He completed his residency training at Adventist La Grange Memorial Hospital.

Since 2005, his role in advancing the use of electronic medical records has grown. Originally, he was looking to better understand the system, and once he received training in it, shared his knowledge with other doctors and their offices.

“This is now my full-time job, because the need to use it efficiently is so great,” he said.

People are eager to work with Robson to reach the goals that Adventist Health Partners has set for itself, said Shirlynn Brown, ambulatory systems optimization manager.

“We run up against obstacles a lot, and when something just isn’t right, I can always tell it’s going to be solved, because he says, ‘Nonsense,’ and he’s off and running,” Brown said. “I think people appreciate that and it helps us move closer to our goals.”

For more on Robson, check out his award video.

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Adventist Midwest Health includes Adventist Bolingbrook Hospital, Adventist GlenOaks Hospital, Adventist Hinsdale Hospital and Adventist La Grange Memorial Hospital. To find a physician, visit www.keepingyouwell.com.

Physicians on the medical staff of Adventist Midwest Health Hospitals are independent contractors, and are not agents of the hospitals.

Media contact: Chris LaFortune, public relations specialist, Adventist Midwest Health, christopher.lafortune@ahss.org; (630) 856-2354.




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